1. Introduction

Welcome to Still and Steel (“we,” “our,” or “us”). We respect your privacy and are committed to
protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard
your information when you visit our website or interact with our ads.

2. Applicability & Consent

By using our website or interacting with our advertisements, you agree to the terms of this
Privacy Policy. If you do not agree, please discontinue use of our services.

3. Information We Collect

a) Personal Information

• We may collect:
• Full Name
• Phone Number
• Email Address
• Shipping/Billing Address

b) Payment Information

Payments are processed securely through third-party providers. We do not store your financial
details.

c) Non-Personal Information

We automatically collect:
IP address
Device and browser type
Website activity and interactions

d) Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and support
advertising campaigns.

4. Shopify Platform & Third-Party Services

Our website is hosted on Shopify, which provides us with the e-commerce infrastructure to sell
our products.
Your data may be stored through Shopify’s secure systems. Shopify and its partners use security measures to protect your information.
We may also use third-party services such as:
Payment gateways Courier services
Analytics and marketing tools

5. Advertising & Tracking Technologies

We use third-party advertising tools, including Meta Platforms (Facebook & Instagram), to run ads and measure their performance.
These tools may use technologies such as:
Meta Pixel (Facebook Pixel)
Cookies
Conversion tracking tools
This allows us to:
Show relevant ads to users Measure ad performance Retarget visitors who have interacted with our website These third parties may collect or receive information from our website and use it according to their own privacy policies.

6. How We Use Your Information

We use your data to:
Process and deliver orders
Provide customer support
Send order updates
Improve website performance
Run targeted advertising campaigns
Prevent fraud and misuse

7. Sharing Your Information

We do not sell your personal data.
We may share your information with:
Shopify (website hosting and order management)
Payment providers
Delivery partners
Advertising platforms (e.g., Meta for ads and analytics)
All sharing is limited to necessary business operations.

8. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no system is completely secure.

9. Data Retention

We retain your information only as long as necessary to:
Complete transactions Maintain business records Comply with legal obligations

10. Your Rights

You have the right to:
Access your personal data Request correction or deletion Opt out of marketing communications Control ad personalization through your platform settings (e.g., Facebook Ad Preferences)

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

12. SMS & Communication

By providing your phone number, you agree to receive:
Order updates
Delivery notifications
Promotional messages
You may opt out at any time.

13. Legal Compliance

This Privacy Policy is governed by the laws of Pakistan. If you access our website from outside Pakistan, you consent to your data being processed within Pakistan.

14. Policy Updates

We may update this Privacy Policy at any time. Continued use of the website means acceptance of
those changes.

15. Contact Us

📧 stillandsteel@gmail.com
📞 +92 333 3669659